Dear Bedrock Foundation Repair, LLC:

We have lived in east Dallas since 1996. And you know these house’s foundations (other than tear downs) were constructed back in and before the 1920s, and on. Our first house in the area had a 1923 foundation. We had problems. We took bids. We selected Bedrock, problem corrected. We moved not far from our first house and had a 1927 foundation. We had problems. We didn’t bother bidding we just called Bedrock, problem corrected. We were so pleased again with Bedrock that when my sister’s house in the in the same East Dallas area had foundation problem, she called me; I called bedrock, problem corrected. Just recently further issues with our foundation in our second house arouse, a few years after the first. I called Bedrock. We were covered by your warrant and only had to pay a few hundred dollars for adjustments and some new work, problem corrected. As an architectural engineer it is pleasing to see a contractor do what they say they will do, fix the problem and stand by their work. I would like to extend a personal thank you to your office coordinators, the field estimators and of course the strong and knowledgeable men doing the work.

Thank you.

★★★★★ – Douglas, Dallas, TX

Dwayne Wheeler:

When we began this project we received a wide range of bids. Yours was neither the lowest nor the highest. What sold us on Bedrock was Rocky’s through examination of our existing foundation and its problems. Even though additional materials were needed we still felt completely confident in Rocky and his recommendation. What really sold us was Rocky crawled around and inspected our house for almost an hour. Of all our other quotes we received, Rocky was the only one that did this. The next thing we appreciate is the wonderful crew brought out to the project by Jose. These guys showed up and went to work and stayed on task for four straight days. All the work was performed in a professional manner. All the flowerbeds they worked in were carefully restored. I crawled around under the house yesterday and inspected their work and am completely pleased. I highly recommend your company, Rocky, Jose and his crew. Please feel free to use us as a referral if need be.

★★★★★ – Dwayne Wheeler, Van, Texas

Connie Byrne:

Thanks for doing a great job on my home. All the men that worked here were polite and worked together very well. Please know that I have recommended your company several times already. Thanks again.

★★★★★ – Connie Byrne, Ennis, Texas

Dr. and Mrs. Stanley Feld:

It is such a pleasure for me to write a letter of commendation instead of a letter of complaint. This is for Alan, one of your long time employees. In checking your company’s references for foundation work on the house at my farm in Bells, Texas, one of the referenced people told me to ask for Alan to manage the job. Alan completed extensive pier work at my house in September. He has returned several times since under the terms of our warranty to make adjustments as needed. He is one of the most reliable and dependable people I know in the construction business. He knows what he is doing and doesn’t leave until the job is done. I am pleased that your company honors its warranty commitment. Our extreme drought has caused the need for more frequent checking and adjusting that I would normally expect after competition of the job. But Bedrock Foundation has been there for us every time. I would not hesitate to recommend Bedrock Foundation to any of my friends.

★★★★★ – Dr. and Mrs. Stanley Feld, Dallas, Texas

Nicholas Hedberg:

I want to take a minute to personally write to you and your boss at Bedrock Foundation Repair to let you know what an “excellent team” you have. Luis and the guys spent as you know two and a half days installing 14 piers around our house; I’d say a big job based on the size of our house. The dirt was flying; bushes up rooted and it looked bad. But working with Luis was a blessing! He and his team were helpful, knowledgeable and courteous. And when it came to raise the house Luis and I worked together. At the end of the two and a half days you could not tell any work had been done to the foundation!! They left the job site better than it was originally. Please take a minute and thank Luis and his team for me.

★★★★★ – Nicholas Hedberg, Carrollton, Texas

Judi Lovell:

I want to thank you for the work you did and also for doing the work to fit in with our schedule. Your men were polite and did good work with a minimum of disruption. You finished as quickly as possible and returned our property back to its previous condition. Once again, we are very thankful and grateful you did a good job.

★★★★★ – Judi Lovell, Fort Worth, Texas

Frances Landes:

This is a note of thanks for all you folks have done to go the extra mile in helping me with my recent foundation repairs. Needless to say, these times are rather stressful for me, the homeowner. However, Alan, Dan and Myles and your crews have made this time so much easier. Thanks to you all!

★★★★★ – Frances Landes, Keller, Texas

Larry Muray:

What a job Bedrock did! Your company put my mind at ease from the very beginning. You came out and told me what I needed, gave me a fair price and then followed through with everything you said you would do. I hope I never need foundation work again, but if I do, rest assured that I will call Bedrock.

★★★★★ – Larry Murray, Dallas, Texas

James May:

I would like to compliment you for the men you have working for you. Your estimator, Dan Hill, and the foreman, Jose Cabanas and his crew were very professional and friendly. They left the site clean and I was very pleased with their work.

★★★★★ – James May, Garland, Texas

Michael Freeman:

This is just a quick note about one of your employees, Alan Carpenter. I would like to make sure he gets acknowledged not only for the great job he did but because, in my opinion, he went beyond the call.

In today’s environment, this was refreshing to see this level of service and I truly appreciate it. Quite frankly, I hope I do not need you service again because it would mean I have a foundation problem. But if I do, I will absolutely call you.

★★★★★ – Michael Freeman, Irving Texas

Catherine Johnson:

ImageBedrock recently completed drainage corrections around my home. For four years, I have been struggling with water seeping into my home every time it rains. Two other companies came out and did a band-aide type of correction. Neither of them solved the problem, and I wasted my money. After being referred to you by a friend, you installed a French drain and a collection basin. After last week’s heavy rains, I am pleased to report that for the first time in years, I have no water in my home. Thank you, Bedrock!

★★★★★ – Catherine Johnson, Plano, Texas

Sara Smith:

Seldom do I feel compelled to write a letter to a business, either complaining or commending. But in this particular case, I simply must. My husband and I are first-time homeowners and we want to protect our investment. That’s why we called a foundation company when we saw a crack in our wall. We were shocked to learn that we needed over $10,000 worth of work. That’s when we called your company. Your estimator checked our foundation and told us the good news: we didn’t need foundation work. He suggested that we call a structural engineer if we wanted to have another opinion. We did so, and the engineer agreed that the house was fine. Honesty and integrity pays off in the long run. If we ever do have a foundation problem, you have our business.

★★★★★ – Sara Smith, Carrollton, Texas

Trey and Wendy:

I have never been so pleased with the work that anyone has done on our home as I am with the job you did for us. I am usually not the one to write “thank you notes” to contractors but you guys deserve it. Your crew was so impressive in all of the work they did. They were always on time and worked very diligently all day. Their cleanliness was unbelievable, and their attitudes toward all of our requests were wonderfully positive. I cannot express how happy I am to know that there are still hard-working, nice, pleasant people around who take pride in their work. It felt wonderful to pay someone who did the job that was expected without seemingly being put out or in misery while they were doing it.

★★★★★ – Trey & Wendy Anderson, Dallas, Texas

Dave Boe:

I would like to pass along my compliments to Able, the supervisor on my project, for his professionalism, technical competence and customer service skills.

★★★★★ – Dave Boe, Dallas, Texas

Roy L. Pipes:

My wife and I are considering foundation work on our home in the near future. We have talked only with companies where we have good recommendation from a friend or acquaintance. Your company’s price was competitive, but the real difference that caused us to decide on your company was your estimator, Dan Hill. Mr. Hill, in his visits to our home, was professional, courteous and respectful of our home and furnishings. He was as thorough as we desired and totally patient with my endless questions. We look forward to working with Mr. Hill and your company.

★★★★★ – Roy L. Pipes, Sr., Ft. Worth, Texas

Robert L. Lee:

Please let me take this time to thank you for your work on my residence. I have lived here for the past 11 years and thought all this time that due to the age of my house, I could never have a level floor. Now it is almost like a new house. Your foreman was very courteous and eager to get the work done in a proper and orderly manner. I like things done right and this crew did it right!
Since it has rained so much in the last few weeks, I’ll probably have to have you back out when things start drying out, but for now, it looks and feels really good. I have referred you to many of my friends who need leveling. Good works travel fast!

★★★★★ – Robert L. Lee, Terrell, Texas

Jean and Charles Haney:

I contacted many other companies for bids and recommendations, most of which made us more alarmed about the condition of our house. Some of the companies advised danger of the corner of the house falling into the yard and windows falling out, without their immediate repair. Your estimator did not scare us, but answered all our questions, including the “what-ifs.” He explained in detail each step of the repair process and what we could expect.
Please commend each of your employees for their work and thanks again for making our house a safe home again.

★★★★★ – Jean and Charles Haney, Sachse, Texas

Heather Mallory Smith:

Please accept our thanks for your “service after the sale.” We were in need of some warranty adjustment on our home. Your estimator, Mike Gaddis, checked in out and said, “no problem, it’s under warranty and we’ll get a crew right back out to adjust your piers at no charge.” I was ready for an argument, but got nothing but professional courtesy. The adjustments were completed the next day. Bedrock is a great company. You should be proud!

★★★★★ – Heather Mallory-Smith, Waxahachie, Texas